Privacy Policy www.bcstreetfood.it

This Website collects certain Personal Data from its Users.

Data Controller

Ruben S.R.L. – Registered office: Via del Portico d’Ottavia 14, 00186 Rome (Italy)
Operational headquarters for the “BellaCarne Street Food” service: Via del Portico d’Ottavia 14, 00186 Rome (Italy)
VAT No. 17711311005
Data Controller’s email address: [email protected]

Types of Data Collected

The Personal Data collected by this Website, either directly or through third parties, includes: cookies, usage data, first name, last name, email address, phone number, address, city, country, gender, image, and other types of data.

Full details on each type of data collected are provided in the relevant sections of this privacy policy or through specific notices displayed prior to data collection.

Personal Data may be voluntarily provided by the User or, in the case of Usage Data, collected automatically while using this Site.

Unless otherwise specified, all Data requested by this Site is required. If the User refuses to provide it, this Site may be unable to provide the Service. In cases where this Site indicates that certain Data is optional, Users are free to choose not to provide it without any impact on the availability of the Service.

Any use of cookies—or other tracking tools—by this Website or by the providers of third-party services used by this Website is intended to provide the Service requested by the User, in addition to the other purposes described in this document and in the Cookie Policy.

The User assumes responsibility for any third-party Personal Data obtained, published, or shared through this Site and warrants that he or she has the right to disclose or disseminate such data, thereby releasing the Data Controller from any liability to third parties.

Methods and Location of Data Processing

Treatment Methods

The Data Controller implements appropriate security measures to prevent unauthorized access to, disclosure, alteration, or destruction of Personal Data.

Data processing is carried out using computerized and/or electronic means, with organizational and logical procedures strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other parties involved in the operation of this Website (administrative, sales, marketing, and legal staff, as well as system administrators) or external parties (such as third-party technical service providers, postal carriers, hosting providers, IT companies, communications agencies, and e-commerce and delivery platforms such as iPratico®, Deliveroo®, and Glovo®) who, if necessary, are designated as Data Processors. The updated list of Data Processors may be requested from the Data Controller.

Legal Basis for Data Processing

The Data Controller processes Personal Data relating to the User if one of the following conditions applies:

• the User has given consent for one or more specific purposes;

• The processing is necessary for the performance of a contract with the User and/or for the implementation of precontractual measures;

• The processing is necessary to comply with a legal obligation to which the Data Controller is subject;

• the processing is necessary for the performance of a task carried out in the public interest;

• The processing is necessary for the purposes of the legitimate interests of the Data Controller or of third parties.

You may always ask the Data Controller to clarify the specific legal basis for each processing activity.

Location

The Data is processed at the locations indicated above and in the data centers where this Website is physically hosted (currently in Italy and within the European Economic Area), as well as at the locations where the involved third parties operate. The transfer of Personal Data outside the EU takes place only if it is covered by the safeguards set forth in Articles 44 et seq. of the GDPR (e.g., standard contractual clauses or adequacy decisions).

Retention period

The Data is processed and retained for as long as necessary to fulfill the purposes for which it was collected. At the end of this period, the Data will be deleted or anonymized.

Finalità del Trattamento dei Dati raccolti

User Data is collected to enable the Data Controller to provide its Services—including the sale of street food products, pickup reservations, home deliveries, newsletter subscriptions, and marketing activities—as well as for the following additional purposes: statistics, contacting the User, payment processing, interaction with social networks and external platforms, remarketing and behavioral targeting, A/B testing, displaying content from external platforms, spam protection, tag management, contact management, and sending messages.

For details on the types of data processed and the services used, please refer to the relevant sections.

Details on the Processing of Personal Data

1. Content Review

At this time, this Website does not allow users to post comments. Should this feature be enabled, the provisions of this section will apply.

2. Contact and Order Forms

By filling out the “Contact” forms or using the ordering app (iPratico®), the User consents to the use of their Data to respond to requests for information, reservations, assistance, or quotes.

Dati raccolti: nome, cognome, email, telefono, indirizzo di consegna e altre informazioni inserite dall’Utente.

Data collected: first name, last name, email address, phone number, shipping address, and other information provided by the User.3. Mailing list o newsletter

By subscribing to the newsletter, the User’s email address is added to a contact list to which messages—including promotional messages—related to bcstreetfood.it may be sent.

Data collected: email address, name.

4. Managing contacts and sending messages

Services used: MailUp® and MailChimp®.

Data collected: email addresses and metadata related to interactions with communications.

5. Payment Management

Online orders can be paid for through iPratico®’s integrated platforms (which may use Stripe® or PayPal®) or directly through the delivery apps (Deliveroo®, Glovo®). Payment data is processed exclusively by the respective providers.

6. Tag Management

Service used: Google Tag Manager.

7. Interaction with social networks and external platforms

Facebook, Instagram, and TikTok buttons and widgets.

8. Spam Protection

Service used: Google reCAPTCHA.

9. Advertising and Remarketing

Services used: Google AdSense, AdWords Remarketing, Facebook Remarketing/Custom Audience, Criteo Dynamic Retargeting.

10. Statistics

Services used: Google Analytics Facebook Ads Google Ads.

11. A/B testing

Service used: Visual Website Optimizer.

12. Displaying Content from External Platforms

Services used: Google Fonts, Google Maps.

Online Sales of Goods and Services

The data collected is used to provide services to the User or to sell products, including payment and delivery.

User Rights

The User may exercise the rights provided for in Articles 15–22 of the GDPR: withdrawal of consent, access, rectification, erasure, restriction, data portability, objection, and the right to lodge a complaint.

To exercise these rights, please email [email protected].

More information about the treatment

Legal Defense

The User’s Personal Data may be used by the Data Controller in court proceedings or during preparatory proceedings.

Changes to This Privacy Policy

The Data Controller reserves the right to make changes to this privacy policy. The current version is published on this page along with the date of the last update.

Definitions and Legal References

This privacy policy has been drafted in accordance with various legal frameworks, including Articles 13 and 14 of Regulation (EU) 2016/679. Unless otherwise specified, this privacy policy applies exclusively to this website.

Last updated: June 27, 2025